Tag Archives: Management

Connect the dots……so that you and your business are truly connected to your customers and profits

Have you often heard folks say things like “ I wish I didn’t work here” or “I cannot stand that customer” or even stuff like “I wish that the other teams’ in my company are not successful in that project” or stuff like “”I wish I don’t have to pay so much for my employees”.

These are real expressions that I often hear from employees or business owners working in small and large companies. Just take a moment and think about the specific comments above.  I am sure some of those comments above were done by folks at the spur of the moment or were inadvertent. Read more »

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What is the art of entrepreneurship? Who rules the roost? – Men or Women?

I know that it is yawningly obvious that men and women are truly different. Have you ever wondered as to which of these species make better entrepreneurs? As always, there are exceptions to the rule.

Of course, there are outliers in both species. However, if we take into account the majority of the Homo sapiens in this lovely planet, who do you think make better entrepreneurs, men or women?

I know that whatever my conclusions are, it would ire the other “species”. Anywise, these are my personal perspectives and I firmly stand by them.

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What is the art of delivering customer experience? – The experience is the proposition!

The customer value proposition is more than the product or service. It is more than how you price it or promote it or through which channels you sell it. The totality of the customers experience is what matters.

This article authored by me is published in both the online and print versions of the SME Advisor Middle East magazine in the January 2011 issue. http://www.smeadvisor.com

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What is the art of Marketing and Sales? – What is the difference between sales and marketing?

This is an interesting discussion on what the marketing and sales functions really do. This concept is often misunderstood. This post articulates the interdependencies and differences between marketing and sales.

In most small businesses, the functional activities of marketing and sales are often misunderstood and combined into a single function.

Small business owners and SME investors and managers should understand the differences of each function, and ensure that adequate resources are put in place for each of this critical function. This is essential for the long term sustainability of any small business. Read more »

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What is the art of a good manager? – Are you good, truthful and useful?

This article discusses the traits what makes a good manager based on the author’s personal experiences.

The author discusses his evolved management style and approach and ponders the business manager to consider 3 essential questions on his or her roles as a business manager of people.

As people are the biggest asset of any business, it would behoove upon any small business owner to take his her responsibility as a “manager of people” very seriously. Read more »

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What is the art of managing your everyday business issues? The peas in the lincoln pod!

This is an excellent post that guides the reader with a framework of 6Ps that really matter in the business world.

Small business owners and SME investors and managers can apply this simple but useful framework in their every day conduct of business and their personal life.

This is an unusual but simple and easy to remember framework the gets to the heart of how every business manager does the “art of business. Read more »

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